30-Day Warranty
All OEM CPU's unless specifically stated otherwise, carry an implied, industry-standard 30-Day warranty against defects due to manufacturing or failure. Warranty does not include overclocking, use of CPU without cooling fan, improper voltage, or any use of the CPU that does not fall into the designed use of the CPU as intended by the manufactur.
One-Year Warranty
All parts (except OEM CPUs, and refurbished items) come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability, our vendor, and the time of purchase. Replacement is often used within 30 days after purchase with the same product or like product when direct replacement is unavailable. Repair is often necessary for items purchased more than 30 days ago. A longer waiting period is expected for repair and the customers are encouraged to contact the original manufacturers directly to shorten the waiting period.
Manufacturer Warranty
Manufacturers sometimes offer additional warranty for the following products: hard drives, retail boxed CPUs, monitors, motherboards, video cards etc. Customers should contact the manufacturer after warranty with ChipLogic Computers Inc. expires. Customers may also pay us a service fee ($29.00 per item) plus shipping to have such warranty work completed through us.
To receive a replacement fast for video cards, motherboards, hard drives, monitors, retail CPUs, and some other products that you received for more than 30 days, we strongly suggest that you contact the original manufacturer for a quick replacement. Many original manufacturers such as MSI, Gigabyte, BioStar, Intel, AMD, AOC, ViewSonic, etc. accept RMAs directly from end-users.
RMA with ChipLogic Computers
RMA with ChipLogic may take 4 to 6 week depanding on the Item, Supplier and manufacturer of the Item.
